Our reporting app allows a two-way communication between management and the workforce on a project. It is simple to use; a report with photographic evidence can be submitted quickly using GPS data. The user is presented with a map of site where the report is located, or they have the option to select ‘Use Current GPS Location’.
Reporters can remain anonymous or they have the option to include contact details (Name, Company & Mobile Number). If a mobile number has been entered the user will receive a text message about the actions taken once the report has been closed by management.
Admin users log in on a separate URL. Superusers can create users, who are each associated with a site. Those users only see reports for their site. The user interface is a map of site with flags or clusters identifying the reports. Initially the user will only see active reports for their project but can opt to see all historical reports if required. They can filter by type of report, location, date, and severity. The superuser(s) sees all reports across all projects. Clicking on each report brings up a short summary, then selecting the summary brings up a more detailed report where additional customer-defined fields can be added for replies. From here a report can be actioned and closed.